“We needed answers and we needed them fast. Elizabeth was able to tease out important concerns that helped shape future strategies.”

usability services

Free consultation: Initial consultations are free to all our clients. Contact us to talk about your goals with no further obligation.

Complete study and recruiting package:

  • We work with you to plan and design a user research study that meets your goals.
  • We recruit participants, write a script, run the study, and present you with results.
  • We can work in your facility or in a third-party location.

Study design consultation: Want to design a study that gets you honest feedback and leads to concrete recommendations for change? We can help.

Quick evaluations: If you'd like someone to look over your webpage, video game, or other interactive product and give you a quick user-friendliness report card, we're happy to do that.

Study recording and report writing: Want help capturing everything your participants are saying and doing, and shaping that feedback into powerful recommendations? We can create a detailed record of what participants do and say so you can focus more on interacting with them. We can also look over your videorecordings or notes and help you create recommendations for action.

Other services: Just ask!

The Mitchell Research Advantage
 

We're driven to make products better. We're obsessed with making language more concise. We love it when people find the information they're looking for quickly.

No wonder we're user researchers!

We help participants to feel relaxed and share their honest opinion. We let participants speak for themselves, and don't let our own perceptions influence the data we're collecting. We work collaboratively with teams of programmers and designers, making changes as we gather feedback to make the user experience better.

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